Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business need s. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.

This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions.

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders.
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions.
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
• Coordinate and support integration testing and user acceptance testing (UAT) activities.
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
• This role should expect a hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements.

Qualifications

Required Qualifications:

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives.
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges.
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions.
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams.
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems.
• Ability to write and execute basic SQL queries to support analysis and validation.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Proficiency with common project delivery tools such as JIRA and Confluence.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications:

• Exposure to digital product delivery, beyond traditional project‑based implementations.
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role.

Additional Information

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business need s. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.

This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions.

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders.
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions.
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
• Coordinate and support integration testing and user acceptance testing (UAT) activities.
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
• This role should expect a hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements.

Qualifications

Required Qualifications:

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives.
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges.
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions.
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams.
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems.
• Ability to write and execute basic SQL queries to support analysis and validation.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Proficiency with common project delivery tools such as JIRA and Confluence.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications:

• Prior experience in regulated industries such as energy, utilities, infrastructure, or public sector environments.
• Exposure to digital product delivery, beyond traditional project‑based implementations.
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role.

Additional Information

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE.

CapTech supports Equal Pay for all. In addition, in the State of Colorado, we are committed to Equal Pay for ALL in accordance with the Colorado Equal Pay for Equal Work Act. The base pay range for this role is: $115,000 - $150,000.

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business need s. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.

This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions.

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders.
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions.
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
• Coordinate and support integration testing and user acceptance testing (UAT) activities.
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
• This role should expect a hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements.

Qualifications

Required Qualifications:

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives.
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges.
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions.
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams.
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems.
• Ability to write and execute basic SQL queries to support analysis and validation.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Proficiency with common project delivery tools such as JIRA and Confluence.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications:

• Prior experience in regulated industries such as energy, utilities, infrastructure, or public sector environments.
• Exposure to digital product delivery, beyond traditional project‑based implementations.
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role.
• Understanding how MS Dynamics and Power Platform integrates with other components in an Enterprise, like Salesforce
• Microsoft Dynamics 365 or Power Platform certifications is strongly preferred.

Additional Information

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business need s. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.

This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions.

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders.
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions.
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
• Coordinate and support integration testing and user acceptance testing (UAT) activities.
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
• This role should expect a hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements.

Qualifications

Required Qualifications:

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives.
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges.
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions.
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams.
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems.
• Ability to write and execute basic SQL queries to support analysis and validation.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Proficiency with common project delivery tools such as JIRA and Confluence.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications:

• Exposure to digital product delivery, beyond traditional project‑based implementations.
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role.

Additional Information

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business need s. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.

This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions.

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders.
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions.
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
• Coordinate and support integration testing and user acceptance testing (UAT) activities.
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
• This role should expect a hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements.

Qualifications

Required Qualifications:

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives.
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges.
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions.
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams.
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems.
• Ability to write and execute basic SQL queries to support analysis and validation.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Proficiency with common project delivery tools such as JIRA and Confluence.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications:

• Exposure to digital product delivery, beyond traditional project‑based implementations.
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role.
• Demonstrated success in leading Microsoft Dynamics 365 and Power Platform implementations, with a robust portfolio of CRM and ERP projects.
• Microsoft Dynamics 365 or Power Platform certifications is strongly preferred.

Additional Information

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE.

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business need s. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.

This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions.

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders.
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions.
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
• Coordinate and support integration testing and user acceptance testing (UAT) activities.
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
• This role should expect a hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements.

Qualifications

Required Qualifications:

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives.
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges.
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions.
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams.
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems.
• Ability to write and execute basic SQL queries to support analysis and validation.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Proficiency with common project delivery tools such as JIRA and Confluence.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications:

• Exposure to digital product delivery, beyond traditional project‑based implementations.
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role.

Additional Information

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business need s. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.

This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions.

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders.
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions.
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
• Coordinate and support integration testing and user acceptance testing (UAT) activities.
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
• This role should expect a hybrid client‑site schedule, with regular onsite visits each week based on engagement requirements.

Qualifications

Required Qualifications:

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives.
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges.
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions.
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams.
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems.
• Ability to write and execute basic SQL queries to support analysis and validation.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Proficiency with common project delivery tools such as JIRA and Confluence.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications:

• Exposure to digital product delivery, beyond traditional project‑based implementations.
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role.
• Demonstrated success in leading Microsoft Dynamics 365 and Power Platform implementations, with a robust portfolio of CRM and ERP projects.
• Microsoft Dynamics 365 or Power Platform certifications is strongly preferred.

Additional Information

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE.

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.

Let’s build what’s next — together.

At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary.

As a Product Manager you will be responsible for the strategy, performance, and evolution of EBANX’s payment solutions in Peru. You will act as the owner of the product — defining its vision, driving its adoption, and ensuring its success in the market. This is a high-impact role that combines product strategy, commercial alignment, discovery, and delivery execution.You’ll lead the expansion and optimization of our payment solutions, connecting merchant needs, business priorities, and market opportunities. You will work at the intersection of strategy and execution, owning the product from discovery to adoption, ensuring EBANX continues to lead in the digital payments landscape.

Your day-to-day impact:

• Define the product vision and long-term strategy for payment solutions, aligning with merchant needs and EBANX’s strategic goals.
• Act as the voice of the product across the organization, connecting local market dynamics with global product direction;
• Lead product discoveries to deeply understand customer pain points, competitive landscape, and opportunities for innovation;
• Partner with commercial, operations, finance, marketing, legal and engineering to develop and deliver scalable, compliant and high-impact solutions;
• Manage the full product lifecycle — from ideation and discovery to go-to-market, enablement, and post-launch iteration;
• Develop the go-to-market strategy for new features or payment methods, including training, positioning, and performance tracking;
• Monitor product performance (TPV, revenue, costs, margins) and identify levers for growth, optimization, and differentiation;
• Build business cases to prioritize initiatives and support strategic decision-making;

Must-haves to shine in this role:

• Proven experience in product management or product strategy, ideally in payments, fintech, or high-growth tech companies;
• Solid understanding of the payment ecosystem (issuers, acquirers, APMs, schemes, PSPs, settlement, FX, regulations);
• Strong business acumen — ability to connect product decisions to revenue, cost efficiency, and market impact;
• Fluent in English and Spanish - Portuguese is a plus;
• Experience working cross-functionally in a global and multicultural environment;
• Hands-on experience with product discovery, market research, stakeholder alignment, and backlog management;
• Excellent communication and collaboration skills to drive consensus and influence across teams;

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.

Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.

• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

Delivery Product Manager

Location: Austin, TX - Hybrid (2–3 days in office)

Type: Full-time

Reports To: VP of Product & Strategy

Overview

At Togetherwork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors are equally essential, bringing curiosity, precision, and a commitment to excellence to every initiative. We work in deep partnership with Engineering, Revenue, CX, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products that help our customers thrive.

We expect ICs to bring strong analytical thinking, operational rigor, and a willingness to roll up their sleeves to solve complex problems. Hard work is the norm, not for recognition, but for the greater good of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact.

This role reflects those expectations: collaborative, data-informed, customer-centered, and grounded in professionalism and positive intent.

About the Role

We are looking for a Delivery Product Manager to join our Product organization. This role is a true hybrid of Product Manager and Product Owner, with end-to-end accountability for delivery across the full product lifecycle from idea inception through roadmap approval, build, and launch.

Delivery Product Managers at TW operate with a strong bias toward execution while maintaining clear product strategy and customer focus. They typically own smaller product areas or highly strategic initiatives that require close collaboration, strong prioritization, and disciplined delivery.

This role is ideal for someone who thrives at the intersection of strategy and execution and enjoys turning ideas into shipped, measurable outcomes.

What You’ll Do

Product Ownership & Delivery

• Own the full product lifecycle from idea generation through launch and post-launch learning
• Act as Product Owner for assigned product areas, including backlog ownership, story definition, and sprint readiness
• Partner closely with Engineering and Design to ensure work is well-defined, prioritized, and ready for delivery
• Participate in quarterly and annual planning processes, contributing roadmaps, scope, and delivery commitments

Product Management & Strategy

• Translate company and product strategy into clear roadmaps and prioritized initiatives
• Define product goals, success metrics, and outcomes for owned product areas
• Gather and synthesize input from customers, stakeholders, and internal teams to inform product decisions
• Balance near-term delivery needs with longer-term strategic investments

Cross-Functional Collaboration

• Work closely with Engineering, Design, Data, GTM, Support, and Operations teams to deliver high-quality products
• Communicate clearly and consistently on progress, risks, tradeoffs, and delivery timelines
• Ensure launches are well-coordinated across product, engineering, and go-to-market teams

Continuous Improvement

• Use data, customer feedback, and retrospectives to improve product outcomes and delivery processes
• Identify risks early and proactively partner with teams to mitigate them
• Continuously refine backlogs, roadmaps, and delivery practices to improve speed and quality

What We’re Looking For

Experience

• 3–5 years of experience in Product Management, Product Ownership, or a closely related role
• Direct experience owning products or features from concept through launch
• Experience working in Agile / Scrum environments with engineering teams
• Exposure to roadmap planning, backlog management, and cross-functional delivery

Skills & Attributes

• Strong execution mindset with the ability to manage multiple workstreams
• Comfortable operating as both a strategic thinker and hands-on delivery owner
• Clear written and verbal communicator who can align diverse stakeholders
• Data-informed decision maker with strong prioritization skills
• Customer-focused, outcome-oriented, and pragmatic

Bonus Points

• Experience owning smaller or highly strategic product initiatives
• Familiarity with SaaS, platform, or B2B products
• Experience working closely with PMO, Delivery, or Program Management functions

Interview Integrity & Use of AI

We value authenticity, expertise, and real-time problem solving during our interview process. Candidates are expected to represent their own knowledge, experience, and thinking without the use of AI-assisted tools.

The use of any AI tools during interviews — including but not limited to real-time scripting, recording, transcription, response generation, or coaching tools, is strictly prohibited. This applies to phone, video, in-person, and technical or case-based interviews.

We are seeking individuals who can clearly articulate their thinking, engage in thoughtful discussion, and answer questions independently. While we strongly value candidates who understand how to use AI tools effectively and responsibly, and who can thoughtfully integrate AI into our products, interviews must reflect the candidate’s own abilities and perspectives.

Any candidate found to be using AI-assisted tools during the interview process will be immediately disqualified from consideration.

Why This Role Matters

Delivery Product Managers play a critical role in ensuring that ideas don’t just get discussed — they get built and launched. This role provides meaningful ownership, visibility, and the opportunity to grow into larger product leadership responsibilities over time.

The Company offers a comprehensive employee benefits program, including:

Medical, dental, and vision insurance options

100% employer-paid short- and long-term disability

Basic life insurance

401(k) with 100% company match up to 4%

Flexible paid personal/vacation time built on trust and accountability

10 sick days annually

10 company-paid holidays

6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

CCPA Disclosure Notice: Click Here

Delivery Product Manager

Location: Austin, TX - Hybrid (2–3 days in office)

Type: Full-time

Reports To: VP of Product & Strategy

Overview

At Togetherwork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors are equally essential, bringing curiosity, precision, and a commitment to excellence to every initiative. We work in deep partnership with Engineering, Revenue, CX, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products that help our customers thrive.

We expect ICs to bring strong analytical thinking, operational rigor, and a willingness to roll up their sleeves to solve complex problems. Hard work is the norm, not for recognition, but for the greater good of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact.

This role reflects those expectations: collaborative, data-informed, customer-centered, and grounded in professionalism and positive intent.

About the Role

We are looking for a Delivery Product Manager to join our Product organization. This role is a true hybrid of Product Manager and Product Owner, with end-to-end accountability for delivery across the full product lifecycle from idea inception through roadmap approval, build, and launch.

Delivery Product Managers at TW operate with a strong bias toward execution while maintaining clear product strategy and customer focus. They typically own smaller product areas or highly strategic initiatives that require close collaboration, strong prioritization, and disciplined delivery.

This role is ideal for someone who thrives at the intersection of strategy and execution and enjoys turning ideas into shipped, measurable outcomes.

What You’ll Do

Product Ownership & Delivery

• Own the full product lifecycle from idea generation through launch and post-launch learning
• Act as Product Owner for assigned product areas, including backlog ownership, story definition, and sprint readiness
• Partner closely with Engineering and Design to ensure work is well-defined, prioritized, and ready for delivery
• Participate in quarterly and annual planning processes, contributing roadmaps, scope, and delivery commitments

Product Management & Strategy

• Translate company and product strategy into clear roadmaps and prioritized initiatives
• Define product goals, success metrics, and outcomes for owned product areas
• Gather and synthesize input from customers, stakeholders, and internal teams to inform product decisions
• Balance near-term delivery needs with longer-term strategic investments

Cross-Functional Collaboration

• Work closely with Engineering, Design, Data, GTM, Support, and Operations teams to deliver high-quality products
• Communicate clearly and consistently on progress, risks, tradeoffs, and delivery timelines
• Ensure launches are well-coordinated across product, engineering, and go-to-market teams

Continuous Improvement

• Use data, customer feedback, and retrospectives to improve product outcomes and delivery processes
• Identify risks early and proactively partner with teams to mitigate them
• Continuously refine backlogs, roadmaps, and delivery practices to improve speed and quality

What We’re Looking For

Experience

• 3–5 years of experience in Product Management, Product Ownership, or a closely related role
• Direct experience owning products or features from concept through launch
• Experience working in Agile / Scrum environments with engineering teams
• Exposure to roadmap planning, backlog management, and cross-functional delivery

Skills & Attributes

• Strong execution mindset with the ability to manage multiple workstreams
• Comfortable operating as both a strategic thinker and hands-on delivery owner
• Clear written and verbal communicator who can align diverse stakeholders
• Data-informed decision maker with strong prioritization skills
• Customer-focused, outcome-oriented, and pragmatic

Bonus Points

• Experience owning smaller or highly strategic product initiatives
• Familiarity with SaaS, platform, or B2B products
• Experience working closely with PMO, Delivery, or Program Management functions

Interview Integrity & Use of AI

We value authenticity, expertise, and real-time problem solving during our interview process. Candidates are expected to represent their own knowledge, experience, and thinking without the use of AI-assisted tools.

The use of any AI tools during interviews — including but not limited to real-time scripting, recording, transcription, response generation, or coaching tools, is strictly prohibited. This applies to phone, video, in-person, and technical or case-based interviews.

We are seeking individuals who can clearly articulate their thinking, engage in thoughtful discussion, and answer questions independently. While we strongly value candidates who understand how to use AI tools effectively and responsibly, and who can thoughtfully integrate AI into our products, interviews must reflect the candidate’s own abilities and perspectives.

Any candidate found to be using AI-assisted tools during the interview process will be immediately disqualified from consideration.

Why This Role Matters

Delivery Product Managers play a critical role in ensuring that ideas don’t just get discussed — they get built and launched. This role provides meaningful ownership, visibility, and the opportunity to grow into larger product leadership responsibilities over time.

The Company offers a comprehensive employee benefits program, including:

Medical, dental, and vision insurance options

100% employer-paid short- and long-term disability

Basic life insurance

401(k) with 100% company match up to 4%

Flexible paid personal/vacation time built on trust and accountability

10 sick days annually

10 company-paid holidays

6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

CCPA Disclosure Notice: Click Here

Job Description SummaryResponsible for operating in lock-step with product management to create a clear strategic direction for build needs for a products in your teams portfolio. You will work with...

Headquarters: Stuttgart, Deutschland

Unternehmensbeschreibung

Fashion und Lifestyle, 6.500 Mitarbeiter:innen, 13 Department Stores, Online-Shops in Deutschland, Polen, Österreich, Belgien, Luxemburg, Spanien, Italien, Tschechien, den Niederlanden und der Schweiz, über 2.000 Marken, 25 Restaurants & Confiserien, 15 erstklassige Services, drei Friseur-Salons und stets ein besonderes Einkaufserlebnis – das ist Breuninger. Ein Traditionsunternehmen, das internationale Wege geht, seine Ziele klar definiert und innovative Möglichkeiten schafft.

Stellenbeschreibung

Wer wir sind: Technologischer Taktgeber für exzellenten Service 

In unserer Abteilung Customer Service Services (CSS) sind wir der technologische Taktgeber für den Kundenservice bei Breuninger. Unser Ziel: Wir bauen die technische Infrastruktur, die unsere Kolleg:innen befähigt, Kundenbegeisterung auf Breuninger-Niveau zu erzeugen. Wir administrieren, konfigurieren und orchestrieren die Tools von morgen – von der Telefonie bis zur KI – und schaffen damit einzigartige Kundenerlebnisse. 

Deine Mission: Bauen, Steuern und Begeistern 

Du bist weit mehr als ein:e Administrator:in – Du bist der:die Botschafter:in Deiner Produkte. Du nimmst strategische Leitplanken, sowie operative Problemstellungen auf und übersetzt sie eigenständig in exzellente technologische Lösungen. Du liebst es, tief in die Konfiguration einzutauchen, hältst aber gleichzeitig die Fahne für Deine Produkte hoch und steckst andere mit Deiner Begeisterung für neue Features an. Damit bist Du ein wesentlicher Teil der digitalen Transformation des Customer Service.

• End-to-End Konfiguration: Du verantwortest die Administration und Weiterentwicklung unserer Low-Code-Produkte (z. B. Zendesk, Babelforce). Du hast Freude daran, „unter die Haube“ zu schauen und Prozesse technisch perfekt abzubilden. 
• Product Evangelism: Du machst Lust auf das Produkt! Du vermarktest neue Funktionen intern, begeisterst die User:innen für Deine Lösungen und sorgst für eine hohe Akzeptanz und Freude an der Nutzung. 
• Demand- & Stakeholder-Management: Du nimmst Anforderungen aus den Operations auf, priorisierst diese und orchestrierst IT-Schnittstellen und externe Partner bei Bedarf.   
• KI-Pionierarbeit: Du spielst eine zentrale Rolle bei der Auswahl und Implementierung von KI-Komponenten. Du beherrschst Prompting und optimierst unsere Systeme für maximale Effizienz. 
• Projektsteuerung: Du leitest (Teil-)Projekte von der Marktanalyse bis zum Go-Live und sorgst dafür, dass das "perfekte Produkt" für den Kundenservice entsteht. 

 

Das „Breuninger-Plus“ für Dich: 

• Gestaltungsspielraum: Wir bieten Dir eine zentrale Rolle bei der technologischen Transformation – inklusive der Freiheit, Deine Rolle nach Deinen Stärken (Strategie vs. Technik) mitzugestalten. 

Qualifikationen

• Erfahrung und Background: Du verfügst über mehrjährige Erfahrung als Product/Business Owner:in oder eine vergleichbare Tätigkeit und bist es gewohnt, in einem sich schnell wandelnden E-Commerce Umfeld agil und innovativ zu arbeiten. 
• Qualifikation: Ein abgeschlossenes Studium im Bereich Betriebswirtschaft oder Wirtschaftsinformatik ist von Vorteil. 
• Tool-Expertise & Leidenschaft: Du hast fundierte Erfahrung in der Konfiguration und Administration von Ticket- oder Telefonie-Systemen im Customer Service (z. B. Zendesk, Babelforce) und brennst darauf, diese technologisch auf das nächste Level zu heben. 
• Steuerung: Du hast Erfahrung in der eigenverantwortlichen Steuerung von Produktweiterentwicklungen oder vergleichbarer Projekte und bist in der Lage externe Partner und Stakeholder zu orchestrieren. 
• Technisches Mindset: Du liebst Low-Code/No-Code-Tools und hast eine hohe Affinität für KI-Lösungen und modernes Prompting. 
• Mindset eines digitalen Gastgeber:in: Du trägst die Verantwortung, dass Dein Produkt nicht nur reibungslos funktioniert, sondern interne und externe Kunden an jedem Kontaktpunkt begeistert werden. 

Zusätzliche Informationen

Bei Breuninger geht es um mehr als einen Job. Wir leben Wertschätzung und Verantwortung – und genau das spiegeln unsere Benefits wieder. Sie sind ein Zeichen dafür, wie wir Dich begleiten und unterstützen. Und das Beste: Dies ist nur ein Teil dessen, was Dich bei uns erwartet.

Wertschätzung, die spürbar ist Freiwilliges Urlaubs- und Weihnachtsgeld sowie Zuschüsse zur Altersvorsorge.

Dein Stil, Dein Vorteil 30 % Mitarbeitendenrabatt, auch für Deine:n Partner:in, inklusive Gastronomie und Friseur.

Deine Treue zählt Ab dem 5. Jahr erhältst Du zusätzliche Urlaubstage.

Sport-Life-Balance Zuschuss zu Deiner Urban Sports Mitgliedschaft.

Wachse mit uns Von Trainings bis zu Führungsprogrammen.

Workation available Bis zu 30 Kalendertage im Jahr in ausgewählten europäischen Ländern.

Urlaub à la carte Über Gehaltsumwandlung kannst Du Dir zusätzliche Urlaubstage sichern, ergänzt durch Sabbatical-Option.

Mobil im Alltag Mit Company Bike Dein Wunschrad oder E-Bike unkompliziert leasen.

 

Haben wir Dein Interesse geweckt?

Dann sollten wir uns schnell kennenlernen.

Bei Fragen steht Dir Sabrina Rösch gerne jederzeit zur Verfügung.

Wir freuen uns auf Deine aussagekräftige Online Bewerbung mit Angabe Deiner Verfügbarkeit sowie Gehaltsvorstellung. Bewerbungen per E-Mail können aus Datenschutzgründen nicht verarbeitet werden. Nutze daher bitte ausschließlich unser Online-Bewerbungssystem.

Impressum

To apply: https://weworkremotely.com/remote-jobs/e-breuninger-co-product-owner-zendesk-customer-service-m-w-d-remote-moglich

Hi there :)

Thanks for checking in to find out about our open position. We´ll provide as much information as possible, but please feel free to reach us if you have further questions. We´ll be happy to see your application, even if there are skills you don't quite master!

About us

We partner with high-growth companies to bring elite software engineers from Latin America who are not just technically strong but also AI-fluent and built for long-term partnerships. Our engineers integrate seamlessly into your team, working in your tools, your timezone, and with the same level of ownership your in-house team brings.

About the client

Our client provides cloud-based government management software used by municipalities across the United States. Their platform modernizes how local governments operate, from permitting and inspections to reporting and resident services. They run an AI-native product development model: small pods of strong engineers paired with designers who have real product judgment. No handoff culture. You own the loop.

About the role

You will be designing and managing product for a government tech platform. The work spans the full product cycle: customer research, wireframes, flows, prototypes, and final specs through to shipping. Some days you are deep in a customer interview, mapping a confusing workflow. Others, you are writing product intents and acceptance criteria, running a grooming session, or iterating directly in Claude Design or Lovable. AI tools are part of your daily workflow, not an afterthought. You will report to the Director of Product and Design and partner closely with one other hybrid designer/PM to cover the full product surface.

What you need to succeed

• 3+ years in product design with meaningful PM experience on top

• Strong customer research instincts: you know how to run a good interview and what to do with what you learn

• Fluency in AI design and dev tools (Lovable, Claude, Make or comparable)

• Proven ability to run a sprint, not just attend one

• Product instincts grounded in user outcomes, not feature lists

• Clear communicator with non-technical stakeholders, written and verbal

• Comfortable with ambiguity and moving fast

What could set you apart

• Experience in GovTech, B2B SaaS, or enterprise software for non-technical buyers

• Background in government operations or public sector products

Our team

At South Geeks, we work with engineers who take ownership. You will be embedded with the client team, collaborating directly with their engineers and product leaders. Our People Ops team stays close to make sure you have everything you need to do your best work.

What we offer

• Long-term projects

• 100% remote work

• Payment in USD

• PTO

• English lessons

• Technical training

• WFH budget

• Career Coaching

This position is open to candidates anywhere in Latin America.

Headquarters: United Kingdom (Remote)

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here.  
Granicus is looking for a skilled Product Manager with deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency. No company in the world reaches more people on behalf of public organizations as Granicus – and this individual will serve as both the internal and external evangelist for the solutions that make that happen. You possess a unique blend of business and technical savvy; a big-picture vision as well as the drive and attention to detail that transforms vision into a reality.
We’re looking for someone who realizes that success as a Product Manager is all about relationships. You will work closely with other Product Managers, Product Owners, Engineers, Designers, Data Analysts, and the Leadership team to define the future of Granicus Products. You are ultimately responsible for aligning the team behind the most important projects at any given time, with an eye toward driving growth in key metrics and constantly improving the user experience. Ideal candidates are extremely entrepreneurial and analytical, able to combine concrete data with solid instincts to move the product forward every day.

What your impact will look like:

• Manage the long-term product vision and can translate that vision into tangible, actionable plans
• Develop and execute specific product features, from ideation to implementation
• Prioritize product deliverables against competing high-value features, clearly understanding tradeoffs
• Utilize data-driven insights to decide when, what and how to deliver appropriate product scope
• Proven ability to communicate, present, and sell your ideas to senior executives
• Bring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasm
• Facilitate ideation within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis, and intimate knowledge of the competitive landscape
• Establish shared vision across the company by building consensus on priorities leading to product execution and launch
• Support a team of world-class engineers, product owners and designers throughout product lifecycle
• Define, analyze, and report on the metrics that determine the success of feature launches or experiments
• Monitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessary
• Engage with customers through a variety of channels and serve as the voice of the customer internally
• Engage with the internal Implementation Services teams to understand, prioritize and productize specific customer needs.
• Act as a mentor and resource to other Product team members
• Participate in the continuous improvement and scaling of Product Management best practices at Granicus

Preferred qualifications:

• 4+ combined years in Product Management or equivalent experience guiding the development and maintenance of products
• Fluency in JIRA and/or Aha!
• Familiarity with the public sector

You'll love this job if you have:

• Demonstrated ability to build quantitative business cases and financial models
• Demonstrated experience with complex, transformational roadmap initiatives
• Experience delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly
• Success working in an agile environment
• High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product
• Excellent organizational and quantitative analytical skills
• Technical depth that enables you to understand and earn the respect of the engineers you work with
• Ability to break the long-term vision down into specific, manageable deliverables that deliver user value as quickly as possible
• Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements
• Demonstrated success in working with cross-functional teams
• Excellent communication skills regardless of the audience — software engineers, product designers, business stakeholders, users, etc.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 
Security and Privacy Requirements-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.- A few culture highlights include – Employee Resource Groups to encourage diverse voices- Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employeepopulation 
The Impact- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

To apply: https://weworkremotely.com/remote-jobs/granicus-product-manager

Headquarters: London

A software company which provides a data routing and optimisation platform are looking to recruit a Product Manager to join their rapidly growing scale-up. As a Product Manager you'll play a pivotal role in shaping the future of the platform, working at the intersection of customer needs, business strategy and technology. You will lead discovery efforts to identify opportunities, deliver meaningful solutions to market and continuously measure success to drive improvement and growth. You'll be responsible for informing and executing product strategy and roadmap, championing the voice of the customer and collaborating across engineering, sales, marketing and customer success to ensure successful outcomes.

Key Responsibilities

• Assist in the definition and communication of product vision, strategy and roadmap
• Lead discovery work by conducting weekly customer interviews and synthesising insights into actionable deliverables
• Translate problems into outcomes, shaping product opportunities and prioritising for impact
• Own delivery from definition through to go-to-market - write clear specs, validate solutions with users and partner closely with engineering
• Measure the impact of product releases against defined success metrics and iterate to achieve the desired results
• Collaborate cross-functionally with Sales, Customer Success, Marketing and Engineering to deliver valuable product experiences
• Work closely with data and market research to inform prioritisation and roadmap decisions
• Define, track, and report on KPIs
• Communicate progress, outcomes and strategy to internal and external stakeholders regularly
• Foster a customer-centric culture by championing feedback loops from customers, internal users and the market.

The successful candidate will have 5 years' experience as a Product Manager in a fast-paced B2B SaaS environment, ideally within marketing tech or data platforms, working as a sole Product Manager or a dedicated Product Manager to a small development team. They are looking for someone with a track record of shipping successful products and owning the full product lifecycle, as well as strong experience working in cross-functional teams including engineers, designers, data analysts and GTM teams.

To apply: https://weworkremotely.com/remote-jobs/tenth-revolution-group-product-manager-fully-remote

Headquarters: Bath, Avon

Background to Role

Method Grid is a scale-up SaaS business with a prestigious client base and serious ambition.

Our platform helps organisations connect knowledge, process and delivery - turning playbooks into live, auditable workflows that teams actually use. From capital infrastructure projects to renewable energy, you’ll see the impact of your work in places where assurance, compliance and repeatable quality really matter.

As we continually develop the product (including a raft of new AI-enabled capabilities), we’re creating this role so you can help us lead of our product function and help us deliver more value, more often.

About You

You love turning messy, real-world problems into simple, useful outcomes. You get close to customers, listen hard and synthesise what you learn into sharp problem statements and measurable goals.

You keep a tidy backlog, make trade-offs clear and write crisp stories and acceptance criteria that teams can act on.

You’re at your best collaborating with Design and Engineering - curious, pragmatic, low-ego - and you use data to guide decisions, whether that’s reading funnels and cohorts or pulling a quick SQL query to answer a question.

You think about quality early - performance, reliability, security and auditability - and you communicate clearly, keeping people aligned with short, regular updates. Experience in B2B SaaS is important; familiarity with assurance/compliance, governance or reporting is a bonus.

The Role

You’ll work closely with our Chief Product and Technology Officer to agree what success looks like, then run lightweight, continuous discovery with customers and colleagues to keep us focused on what matters.

You’ll define simple scope - PRDs, user stories and acceptance criteria - so delivery stays clear and fast.

You’ll prioritise the roadmap for impact, effort and risk, keep it honest as things change, and work hand-in-hand with Design and Engineering to ship small, frequent improvements.

You’ll instrument analytics, learn from experiments and iterate quickly. Along the way, you’ll champion non-functional needs and build in the controls and audit trails our customers expect.

When it’s time to ship, you’ll co-ordinate releases, enable the team with “what’s changed”, and loop feedback straight back into the next iteration.

Why Join?

Method Grid is an early-stage SaaS platform with an ever-growing list of impressive customers. We’ve secured significant investment both to accelerate the build of our product and to hire a team of passionate experts to deliver an outstanding customer experience.

It’s going to be an exciting journey. We believe we have a unique product that will only get better.

We celebrate diversity and how it can empower a high-performing team. But the one thing that does unify us is our values. As we grow, we intend to keep our values front-&-centre.

We have a great (and growing) team of co-workers who embody the cultural values of:

• >Team (highly collaborative)
• Central Rock (client-centricity)
• Never Settle (never ending pursuit of excellence coupled with humility to recognise we never get there)
• Egos at the Door (take our work seriously but not ourselves)
• Fast Craft (ruthless speed when it comes to product development)

To apply: https://weworkremotely.com/remote-jobs/method-grid-product-manager

Hi there :)

Thanks for checking in to find out about our open position. We´ll provide as much information as possible, but please feel free to reach us if you have further questions. We´ll be happy to see your application, even if there are skills you don't quite master!

About us

We partner with high-growth companies to bring elite software engineers from Latin America who are not just technically strong but also AI-fluent and built for long-term partnerships. Our engineers integrate seamlessly into your team, working in your tools, your timezone, and with the same level of ownership your in-house team brings.

About the client

Our client provides cloud-based government management software used by municipalities across the United States. Their platform modernizes how local governments operate, from permitting and inspections to reporting and resident services. They run an AI-native product development model: small pods of strong engineers paired with designers who have real product judgment. No handoff culture. You own the loop.

About the role

You will be designing and managing product for a government tech platform. The work spans the full product cycle: customer research, wireframes, flows, prototypes, and final specs through to shipping. Some days you are deep in a customer interview, mapping a confusing workflow. Others, you are writing product intents and acceptance criteria, running a grooming session, or iterating directly in Claude Design or Lovable. AI tools are part of your daily workflow, not an afterthought. You will report to the Director of Product and Design and partner closely with one other hybrid designer/PM to cover the full product surface.

What you need to succeed

• 3+ years in product design with meaningful PM experience on top

• Strong customer research instincts: you know how to run a good interview and what to do with what you learn

• Fluency in AI design and dev tools (Lovable, Claude, Make or comparable)

• Proven ability to run a sprint, not just attend one

• Product instincts grounded in user outcomes, not feature lists

• Clear communicator with non-technical stakeholders, written and verbal

• Comfortable with ambiguity and moving fast

What could set you apart

• Experience in GovTech, B2B SaaS, or enterprise software for non-technical buyers

• Background in government operations or public sector products

Our team

At South Geeks, we work with engineers who take ownership. You will be embedded with the client team, collaborating directly with their engineers and product leaders. Our People Ops team stays close to make sure you have everything you need to do your best work.

What we offer

• Long-term projects

• 100% remote work

• Payment in USD

• PTO

• English lessons

• Technical training

• WFH budget

• Career Coaching

This position is open to candidates anywhere in Latin America.

We’re looking for an exceptional Product Manager to join our growing team and help build the next generation of technology-driven products.

This role is ideal for someone who loves working at the intersection of business, technology, and user experience — and who wants to turn ideas into impactful, scalable products used by real customers across industries.

This position is open to candidates based in LATAM.

What You’ll Do

• Define product vision, strategy, and roadmap aligned with business goals and customer needs.
• Own the end-to-end product lifecycle, from discovery and ideation to delivery, launch, and iteration.
• Collaborate closely with engineering, design, data, and business teams to build high-quality, scalable products.
• Gather and prioritize product requirements through user research, stakeholder input, and data insights.
• Translate business needs into clear product requirements, user stories, and acceptance criteria.
• Drive product execution by working closely with engineering teams, ensuring timely and high-quality delivery.
• Analyze product performance using metrics and user feedback to continuously improve the product.
• Communicate product updates, progress, and strategy to stakeholders across the organization.
• Stay informed on industry trends, competitive landscape, and emerging technologies to inform product direction.

What You Bring

• Strong experience in product management within technology-driven environments.
• Proven track record of delivering successful digital products or features.
• Ability to balance business needs, user experience, and technical constraints.
• Experience working closely with engineering teams and understanding of software development processes.
• Strong analytical skills and comfort working with data to inform decisions.
• Excellent communication and stakeholder management skills.
• A proactive, ownership-driven mindset with strong problem-solving abilities.
• Ability to thrive in fast-paced, ambiguous environments and adapt to change.

Nice to Have

• Experience working in SaaS, data, AI, or platform-based products.
• Familiarity with agile methodologies and product management tools (Jira, Confluence, etc.).
• Experience with experimentation, A/B testing, or product analytics tools.
• Background in consulting, startups, or cross-functional environments.
• Technical background or understanding of APIs, data systems, or modern architectures.

About Nimble Gravity

Nimble Gravity is a team of outdoor enthusiasts, adrenaline seekers, and experienced growth hackers. We love solving hard problems and believe the right data can transform and propel growth for any organization.

Nimble Gravity is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Nimble Gravity considers all qualified applicants.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you will love this opportunity as Technical Product Manager at Civica

The Technical Product Manager bears a significant responsibility for the tactical execution of our global product strategy. This position is integral to sustaining the continuity of our product-oriented operating model. We are looking for TPMs to join our Health & Care business unit to support our Private Health Insurance products. You’ll have the opportunity to work on mission led and purpose driven software products, which make a tangible difference to the lives of millions of everyday citizens.

The Technical Product Manager at Civica plays a vital role in bringing our product strategy to life, seamlessly aligning our strategic goals with daily development activities. This position is dedicated to driving innovation in cutting-edge cloud-based, mobile, and AI-enhanced solutions.

You will work closely with the Product Manager to tackle trade-off decisions amidst competing priorities, resource constraints, and technical hurdles. In this role, you’ll engage with a wide array of stakeholders—including engineering, design, marketing, commercial, and customer success teams—to drive effective product development. Additionally, you will harness data and metrics to guide product decisions, evaluate performance, and identify opportunities for improvement.

You’ll get the chance to dive into exciting activities like managing the Product Backlog, overseeing Agile Process Management, enjoying Continuous Discovery, fostering collaboration with stakeholders, and helping to define and prioritize features.

What you will need to be successful in this role

• This role requires a Technical Product Manager with strong analytical and collaborative skills to support our team in creating high-quality products that meet the needs of both existing and prospective customers, alongside effective problem-solving capabilities
• Prior experience working with Health & Care - specifically Private Health Insurance (PHI) will be highly advantageous
• A passion for building world class products - we’re looking for true ‘product people’
• Experience working in a global matrixed organisation will be highly advantageous - you’ll need to be comfortable working through periods of ambiguity (as we are an organisation going through an exciting time of change)
• Experience working in both legacy and modern software development environments - you’ll need to have an in depth understanding what it takes to create successful SaaS products from discovery though to shipping
• Proven experience with agile methodologies and product management principles is crucial
• Outstanding communication and stakeholder management skills are essential
• The capacity to prioritize effectively to maximize the delivery of customer value is vital
• A solid technical foundation in cloud-based software solutions is anticipated
• Familiarity with artificial intelligence and machine learning applications
• Ability to adapt flexibly to evolving market conditions, customer requirements, and business priorities
• Experience working in geographically distributed teams (you’ll need to be prepared to connect with our UK teams so can manage working across different timezones)
• Background in market research, competitive analysis, and market trend assessment
• Acquaintance with UX design principles and human-centered design methodologies

Why you’ll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here’s what you can expect:

We’re all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job- Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand’s digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

Product Managers at Yext lead product development from strategy to design and execution by breaking down complex problems and customer needs. Day-to-day you will meet with customers and work closely with Design, Engineering, Data Science, Product Marketing, and Go-to-Market teams to drive software development from start to finish. This role is highly cross-functional, with constant opportunities to learn, innovate, and make a meaningful impact across the business.

As a Product Manager focused on Consumer Experience, you will own the vision, strategy, and execution for the products that power direct engagement between businesses and their customers. You will help define how organizations communicate at scale while maintaining personalized, compliant, and high-quality interactions.

You will play a key role in shaping the future of AI-powered and automated communications.

What You’ll Do

• Lead the end-to-end product development lifecycle for 1:1 communication products, from ideation through launch and iteration.
• Define the vision and roadmap for messaging and communication capabilities across channels such as messaging platforms, reviews and emerging conversational interfaces.
• Collaborate cross-functionally with Product, Design, Engineering, Data Science, and Go-to-Market teams to deliver intuitive communication experiences that drive customer engagement and business outcomes.
• Work closely with customers and internal stakeholders to understand communication workflows, compliance needs, and engagement strategies across distributed teams.
• Design systems that enable scalable, personalized, and automated communication while maintaining strong governance and brand control.
• Investigate and analyze requests from customers, partners, and stakeholders, translating them into product opportunities and driving implementation.
• Coordinate feature launches including testing, beta programs, documentation, training, customer communication, and adoption measurement.
• Partner with ecosystem and channel partners to expand communication capabilities and integrations.
• Present and communicate product vision, roadmap, and capabilities to internal and external audiences.

What You Have

• 2-5+ years of product management experience in a technology-driven company, with a track record of successfully launching and iterating products.
• Experience building products in messaging, communications platforms, conversational interfaces, CRM engagement tools, or customer experience platforms.
• Strong leadership, communication, and interpersonal skills to inspire cross-functional teams and align stakeholders.
• A strong product mindset with the ability to connect vision to measurable customer and business outcomes.
• Strong time-management skills and the ability to manage multiple initiatives simultaneously.
• Platform-level thinking and the ability to identify patterns across communication use cases and channels.
• Ability to simplify complex systems and translate technical concepts into clear product narratives.
• Experience with automation, AI-driven workflows, or agentic systems for customer engagement is a plus.
• Experience building products for distributed teams, regulated industries, or compliance-sensitive communication environments is a plus.

#LI-JS2

#LI-Hybrid

Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.

It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

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